New Lesson Management System
We’re excited to implement the Schedulicity system, a platform that will allow us to move all lesson scheduling ONLINE! You’ll be able to see open spots, book additional lessons, and reschedule/cancel lessons so you aren’t charged no-show fees.
Read on to learn how to use the system step-by-step.
Why We Use Schedulicity
It's good for PGHB
We want to constantly improve how we run our business to make it more efficient and effective.
With Schedulicity, PGHB will be able to:
Manage and view our lesson schedules online
Create "deep work" time around lessons
Fill more open lesson spots
Decrease last-minute no-shows
Show personal time when unavailable
Collect (some) payments online
It's good for students
We want it to be quick and easy for you to manage your lesson schedule—directly.
With Schedulicity, you’re be able to:
Check your upcoming lesson appointments online
Get email/text reminders before your lessons
Find open spots if you want to add extra lessons*
Reschedule lessons online*
Cancel lessons online*
Reserve show coaching online*
*Does not apply to Jess students at this time.
Create Your Account
If you have NOT used Schedulicity before, create a new account here. Click on the “Login” button in the upper right corner. Enter the email address where you received our welcome message and select “next.”
You’ll be prompted to enter your name, phone number and create a password. Click “Create My Profile”
Existing Schedulicity Users: If you already have an account, you’re all set!
Add Credit Card
Once you’ve created your account, or confirmed you already have one, email Meggan to let her know.
She’ll then connect you as a barn client in the system so you can pop back in and add a credit card on file.
Log into PGHB’s page on Schedulicity. Select the navigation menu in the upper left-hand corner (3 striped lines) and choose “My Preferences.” Find Holloway's Pretty Good Horse Barn, and select the “+ Add a Card” button. Fill in your info and “Save.”
Non-boarders will have lessons charged to their card on file in Schedulicity.
Boarders will be invoiced via Quickbooks monthly for board AND lessons.
NOTE: Even if you've used Schedulicity before, you'll still need to save a credit card specifically for PGHB.
Quarterly Review
Lesson schedules will run on a quarterly schedule moving forward. Near the end of each quarter, we’ll reach out to confirm the next season’s schedule.
No Set Schedule?
No problem! If you do not have a consistent lesson day/time, we do NOT pre-book you in Schedulicity each quarter.
Instead, you can search and book into open lesson spots on a one-off basis, as your schedule allows.* Read on for directions about how to do this!
*Jess students are NOT permitted to reschedule or fill his open spots online at this time.
Special Use Case
If you’re a parent who rides at PGHB—and you have kids who do too—we have to do things a little differently.
Meggan will reach out to explain how to manage your appointments if you’re new to the system!
How to Search and Book Lessons
Login to the Holloway’s Pretty Good Horse Barn Schedulicity page.
Once on our booking page, click to open the Classes tab across the top
Select the date/range you’re interested in, then browse open lesson spots.
Click on the spot you want to book.
Click “Select this Class.”
If you aren’t already logged in to your account, you’ll be prompted to enter in your email address and password to continue.
If you don’t have a credit card on file yet, you’ll need to add one now.
Review your visit details here and if things are looking good, click the final “Book My Visit” button
From here, you’ll land on your “My Appointments” page to view your upcoming appointments.
You’ll also receive a confirmation email within 5 minutes or so of booking. Plus, we’ll text you a reminder before each lesson!
Remember: Any time you need to jog your memory about scheduled lessons, you can click on your name (upper right corner) and view “Upcoming Appointments.”
About Your Boarder Discount
BOARDERS ONLY: Holloway’s boarding clients receive $10 off all lessons. Our bookkeeper will apply this discount on your monthly Quickbooks invoice, so you don’t need to do anything!
Booking Lesson Horses
PGHB lesson horses are very limited, and we are careful about how much they are ridden.
Consistent lesson students have been pre-booked.
If you want to reschedule a lesson (or book more lessons) that requires a lesson horse, contact Meggan at 406.579.3351. She'll help find an available spot for you.
We'll add the lesson horse fee to your lesson cost on our end.
Cancel or Reschedule
Sign into your Schedulicity account, click on your name, then click “Upcoming Appointments.”
Click on the lesson you need to change, then select “Cancel/Reschedule.” Follow the prompts.*
You’ll only be able to cancel a lesson without being charged within Holloway’s cancellation policy (8 hours).
*Jess students are NOT permitted to reschedule or fill his open spots online at this time.
Download the App
Checking/changing your lesson schedule is easy with the Schedulicity App. Add it to your phone so you can easily search open lesson spots, book online, and check upcoming appointments—all from your phone.
Questions or Issues?
Contact Meggan at goodhorses@live.com.